Compliments, Comments and Complaints

We value your feedback. Your comments help us understand what we are doing well and where we need to improve.  If you feel you have been treated badly by a member of our staff, or we have not provided the service we promised, or the service we provided is not up to standard, please use the complaints procedure to let us know. If you feel that a member of our staff should be recognised for providing outstanding service you can nominate them for a Customer Care Excellence Award.